How TOGO collects, uses, and protects information across the rider and driver experience.
We may collect account details such as your name, phone number, email address, profile information, and membership-related data when you use TOGO.
Location, trip, device, and usage information may also be processed to support ride requests, driver access, route planning, safety, and service improvements.
TOGO uses information to operate the platform, verify members, manage subscriptions, support rider and driver workflows, improve the product, and respond to support issues.
We may also use relevant operational information for fraud prevention, community safety, and compliance with applicable legal requirements.
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
While no online system can guarantee absolute security, TOGO works to maintain practical and appropriate protections for platform data.
Certain services used to operate TOGO, such as maps, notifications, analytics, payment, hosting, or support tools, may process limited information as part of normal platform delivery.
Where third parties are involved, data is shared only to the extent reasonably necessary to provide and maintain the service.
You may request updates or corrections to account information and can contact TOGO regarding questions related to your personal data or membership records.
If policies, workflows, or data practices change materially, TOGO may update this page to reflect the latest information.
